Report an incident
Contact CIRCL, via:
- Online form: fill out the Anonymous Incident Report Form.
- E-mail: send a preferably GPG/PGP encrypted email to info@circl.lu
- Phone: call the direct landline (+352) 247 88444
Recommendations:
- CIRCL should be contacted as soon as an incident has been detected
- When reporting, please be specific about time and time-zone
- Share your contact details, including phone numbers or PGP keys if available.
Once reported the incident:
- Every action you perform should be noted and should aim to preserve evidence
- Instead of turning off a system, unplug the computer from the network
- Software, applications, files, data or logs should not be installed, reinstalled, copied, moved or deleted from the impacted system/services
- No actions other than those dedicated to containing the incident should be performed